BILLING & TOKENS

Subscription Management

Sign up, pay, change, or cancel — the full self-service lifecycle for asksage.ai accounts.

Table of Contents

1. The Subscription Lifecycle
2. Need Help?

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Note for Enterprise Plan Users

Heads up: If you are not an Admin but are part of an Enterprise plan, please contact your Admin to request additional tokens. The instructions below are intended for individual users.

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The Subscription Lifecycle

Overview

Self-service subscriptions on chat.asksage.ai follow a simple four-stage lifecycle. Each stage has its own page below — visit them in order the first time, or jump to whichever stage you need.

1

Sign Up

Create your Ask Sage account and wait for activation.

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2

Pay

Choose a plan and complete checkout with Stripe.

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3

Change

Update your tier, payment method, top up tokens, or change billing email.

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4

Cancel

End your subscription whenever you need to.

Where to Start

Sign Up — you don't have an Ask Sage account yet. → Pay — your account is activated and you're ready to choose a plan. → Change — you already have a subscription and want to upgrade, switch payment methods, add more tokens, or update billing details. → Cancel — you need to end your subscription. →

Where this applies: Self-service purchase is available on the commercial tenant at chat.asksage.ai. Government tenants use a different procurement path — contact sales@asksage.ai for those.

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Need Help?

Talk to Sales

If you have questions about your subscription or need assistance, our team is here to help. Reach out and we'll get back to you with options for your plan.

Contact — sales@asksage.ai →