Token Administration

Token Management

Manage and distribute tokens for users on the Ask Sage platform

Table of Contents
  1. Assigning Tokens
    1. Confirming Token Availability
    2. Step-by-Step Token Assignment

Administrators have the ability to manage tokens for users on the Ask Sage platform. This section covers how Administrators can effectively manage and distribute tokens to users in their organization.

Ask Sage Admin Accounts Dashboard

Token Management Dashboard

Minimum Requirements:
  • All users are required to have a minimum of 200K Ask Sage Tokens. For example, if you have 4 accounts and purchased 2M tokens, each account would be assigned 200K Ask Sage tokens each.
  • If more tokens are needed, contact us at sales@asksage.ai

Assigning Tokens

Token Assignment Overview

Assigning tokens to users is a straightforward process. Administrators can assign tokens to users by navigating to the Admin Panel and interacting with the User Table.

Ask Sage Enterprise Dashboard

Admin Panel with User Table

Confirming Token Availability

Token Availability Check

Before assigning tokens to users, Administrators need to ensure that they have the necessary tokens available in their Enterprise Account. To confirm the availability of tokens, Administrators can review the token allocation columns in the User Table, where the per-user Max Inference Tokens and Max Embedding Tokens are visible alongside current usage.

User Table — Token Allocation Columns

User Table — Token Allocation Columns

Need More Tokens? If more tokens are needed, contact us at sales@asksage.ai

Step-by-Step Token Assignment

Token Distribution Process

Administrators can assign and distribute tokens as needed within their organization. Follow these steps to assign tokens to users:

Token Assignment Steps

  1. Navigate to the User Table in the Admin Panel
  2. Locate the user you want to assign tokens to
  3. Double-click the value in the Max Inference Tokens column to enter edit mode
  4. Type the new token value and press Enter or click outside the cell to confirm
  5. A blue Save Changes button will appear in the bottom left corner — click it to lock in the change
  6. Repeat for Max Embedding Tokens if needed (save each column separately)
Token Allocation — Max Inference and Max Embedding Tokens

Max Inference Tokens and Max Embedding Tokens columns in edit mode

Token Type Definitions

Understanding the different token types is essential for proper token allocation:

  • Max Tokens: Represents the total number of inference tokens assigned to a user
  • Max Train Tokens: Represents the total number of tokens assigned to a user for training purposes
Token Usage Explanation: Inference tokens are used when a user interacts with the Ask Sage platform to generate responses. Training tokens are used when a user creates datasets and ingests data into the datasets.
Critical: When allocating tokens to users, administrators must perform the action for one user and one token column at a time, then click Save. If you modify both token columns for a user and click Save, the changes will only be saved for the entry you selected. All other changes will be lost.

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