Organization Management

Enterprise Account

Manage users, tokens, and account settings in one centralized platform

In this section, we will cover the Enterprise Account feature of the Ask Sage platform. The Enterprise Account feature is designed to cater to the needs of organizations and businesses that require a more comprehensive and scalable solution deploying and managing GenAI. By providing a centralized platform for managing multiple users, the Enterprise Account feature allows organization to manage their tokens and users effectively, ensuring a seamless experience for all users.

Ask Sage Enterprise Account Management Dashboard

Enterprise Solution
Ask Sage delivers a solution that is tailored to the needs of organizations and businesses, providing a scalable and comprehensive solution for deploying and managing GenAI.

Table of Contents

1. Obtaining an Enterprise Account
2. Viewing the Administrator Dashboard
   1. Administrator Dashboard Overview
      1. User Table Console - List all users assigned to your Enterprise
3. Managing Enterprise Account

Obtaining an Enterprise Account

Follow these steps to get an Enterprise Account on the Ask Sage platform. Doing so will expedite the process of getting an Enterprise Account and ensure that your organization can have a seamless experience with the Ask Sage platform.

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1. Minimum of 2 Users: An Enterprise Account is only available for organizations and businesses that have a minimum of 2 users. Otherwise, an individual subscription is recommended instead.
2. All Users Need to Register An Account: All users who will be part of the Enterprise Account need to register an account on the Ask Sage platform and agree to the terms and conditions. This is a mandatory requirement for all users who will be part of the Enterprise Account.
3. Email Ask Sage Sales Team: Once all users have registered an account on the Ask Sage platform, organizations need to email the Ask Sage sales team at sales@asksage.ai and request an Enterprise Account. In the email provide the following information:
   • Organization Name: The name of your organization (e.g., ABC Corp)
   • Billing Address: The billing address of your organization
   • Emails of All Users: The email addresses of all users who will be part of the Enterprise Account
   • Emails of Admin Users: The email addresses of the users who will be the admin of the Enterprise Account
     • Minimum of 1 admin user required - and there is no maximum limit on the number of admin users
   • Token Request: Minimum is 2M ($90/month or $990/year). You can purchase additional token bundles depending on your need. If you require additional tokens, please mention the number of tokens you require (in quantities of 2M). - Minimum of 200K tokens required, per user.
   • Additional Information: Any additional information that you would like to provide to the Ask Sage sales team.
4. Payment: Once the Ask Sage sales team has received your email, they will get in touch with you to discuss the payment terms and conditions. Once the payment has been made, your Enterprise Account will be activated.

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Viewing the Administrator Dashboard

Administrator Access

After successfully obtaining an `Enterprise Account` on the Ask Sage platform, administrators will be able to access the `Administrator Dashboard` on the Ask Sage platform. Any user who has been designated as an admin user for the `Enterprise Account` will be required to setup multi-factor authentication (MFA) for their account. This is a mandatory requirement for all admin users who will be managing the `Enterprise Account`.

Note: Until the admin user has setup MFA for their account, they will not be able to access the `Administrator Dashboard`.

To access the `Administrator Dashboard`, follow these steps: 1. **Login to the Ask Sage Platform**: Go to the Ask Sage platform and login to your account. Navigate to the `Administrator Dashboard` by going to `Settings`; bottom left corner of the screen and select the gear icon to navigate to `Settings`.

Ask Sage Settings Navigation

2. **Select Manage your Organization**: In the `Settings` option, navigate and select the `Manage your Organization` option (Note: Multi-Factor Authentication (MFA) is required to view the `Manage your Organization` button).

Security Requirement: Admins are required to setup Multi-Factor Authentication (MFA) for their account to access the `Administrator Dashboard`.

Ask Sage Admin Settings

3. **Access the Administrator Dashboard**: Once you have selected the `Manage your Organization's accounts` option, you will be redirected to the `Administrator Dashboard` where you can manage the `Enterprise Account`.

Ask Sage Enterprise Administrator Dashboard

Administrator Dashboard Overview

In the Administrator Dashboard administrators will see the following details:

• Total Tokens Purchased
• Total Tokens Assigned
• Total Training Tokens Purchased
• Total Training Tokens

Token Definitions:
Tokens - refers to the volume of Ask Sage inference tokens, which are associated with the cost of processing `prompts`/`questions`.
Training Tokens - refers to the volume of Ask Sage training tokens, which are associated with the `data` (i.e., Documents, images, audio) that is vectorized and added to an `Ask Sage Dataset`.

User Table Console - List all users assigned to your Enterprise

User Table Console with All Assigned Users

Each Entry/Row will list:

• User Information (ID, Email)
• Authentication (MFA/CAC Status)
• Status (Paid, Banned)
• Tokens Assigned (Max tokens, Max Train Tokens, Total Tokens)

Managing Enterprise Account

Once you have an Enterprise Account on the Ask Sage platform, administrators can manage the Enterprise Account by logging into the Ask Sage platform and accessing the Administrator dashboard. The Enterprise Account dashboard provides a centralized platform for managing multiple users, tokens, and other settings related to the Enterprise Account.

We will cover the following topics related to managing the Enterprise Account in the subsequent sections.